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アプリとガイドブックをダウンロード、知識ベースを検索、顧客サービスセンターと連絡しますか?

Giroptic iOに関するヘルプ

クイックスタートガイド

ファーストステップ

ダウンロード

iO 360アプリ

iPhoneやiPadでGiroptic iOを利用できるため、iO 360アプリをダウンロードしましょう。

Giroptic iO についてよくある質問

  • What devices is the Giroptic iO compatible with?

    Here is a detailed list of all iOS and Android devices compatible with the Giroptic iO.

  • Where can I see some content created with the Giroptic iO?

    Here is a link with some content created with the Giroptic iO.

  • I have edited my video with an external software, how do I push them on YouTube and Facebook?

    Yes, both Facebook and YouTube do. If you are trying to post any raw footage then you will be find updating your content directly form our applications! 

    If you edited the content, then you will need to run a Google program called '360 Video Metadata'. Here is how to do so:

    - Download the 360 Video Metadata app for Mac or Windows

    - Un-zip the file, then open the 360 Video Metadata app. If you're on a Mac, you may need to right-click the app and then click Open.Select the video file

    - Select the checkbox for Spherical and click Save as. Do not select the "3D Top-bottom" checkbox

    - Enter a name for the file that will be created

    - Save the file. A new file will be created automatically in the same location as the original file

360camに関するヘルプ

クイックスタートガイド

ファーストステップ

ダウンロード

360cam アプリ

360camをリモートコントロールし、スマートフォンやタブレットで写真と動画を閲覧、編集、共有します。

360cam Studio

パソコンやラップトップで写真と動画をインポート、再生、共有します。

Mac にダウンロードしますか? Windows にダウンロードしますか?? Windows にダウンロードしますか? Mac にダウンロードしますか??

360camについてよくある質問

  • I just received my camera, what to do next?

    Happy to hear that you received your 360cam! Here is a link with unboxing instructions: link.

    You can find a lot more information on our support website, feel free to browse around! Here is a link with additional information on how to use the camera: link.

  • Do YouTube and Facebook support 360 content?

    Yes, both Facebook and YouTube do. If you are trying to post a raw footage then you should upload your content directly form our mobile or desktop applications! 

    If you edited the content or created a video with pictures from a timelapse then you will need to run a Google program called '360 Video Metadata'. Here is how to do so:

    • Download the 360 Video Metadata app for Mac or Windows
    • Un-zip the file, then open the 360 Video Metadata app. If you're on a Mac, you may need to right-click the app and then click Open.Select the video file
    • Select the checkbox for Spherical and click Save as. Do not select the "3D Top-bottom" checkbox
    • Enter a name for the file that will be created
    • Save the file. A new file will be created automatically in the same location as the original file

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