1. When the camera is off, press the two buttons (power + mode) at the same time, and hold them firmly for about 10sd until the camera screen displays “reset” then “360” as picture below. You can release the buttons as soon as “360” appear on the screen.
2. The camera screen will then completely turn on while the reset procedure is undergoing. Once ready, the camera will display “OK” (if the camera doesn’t display any of this, turn it off – or remove and put back the battery – and restart from step 1).
3. Once the camera displays “OK” turn it off with a long press on the left power button.
4. Once turned off, you can now power on your camera normally with a long press on the left button. Your camera has been reset to factory settings.